Learn how to set up your Campspot account to be able to take reservations for the coming year and beyond.
1. Start in Unit Setup
- Review Existing Site Types - This is also a good time to check your photos, descriptions, add-ons, and amenities.
2. Review Individual Sites
- RV site lengths
- Site numbers/names
- Map locations
This webinar will guide you through editing individual sites.
3. Move to Properties
Messaging, Policies, Form Lists Base Pricing
- Review wording and make any necessary updates
Pricing must be set for newly created site types before they can be booked.
4. Reporting Module: Search for Base Prices for Campsites
- Download and save the file as your “Before” base rate sheet
- Add new columns to the right of existing columns
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Holiday date groups, shoulder/peak season, and special event weekends
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Separate weekday/weekend columns as needed
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Columns between special event periods, or a “catch-all” period at the end
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Double check formatting: no punctuation or symbols, days of the week abbreviated correctly, dates formatted consistently, and check for missing dates.
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Do you need to add your new site type(s) in here?
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Update pricing for each column and site type
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Save the file and rename as your “After” base rate sheet
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Need a refresher on how the Base Price Templates works? Follow this link.
5. Repeat Base Rate process for Daily Add-Ons if needed
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- Upload base prices for Daily Add-ons spreadsheet in Campground Setup
- Look for a confirmation message at top of the screen in green
6. Move to Consumer Site Admin
- Update Event Calendar as needed
7. Move to Rules Section
Start in Date Groups
- Most park setups have a “Wide Range” date group that does not need an end date and can be used year after year for rules that are constant.
- Create additional date groups as needed. Examples include 2022 Season, Shoulder/Peak Season, Holidays, Special Events, and Seasonal. Learn about creating new date groups here.
Move to Reservations
- Check each rule type. If you’re reusing the rule, you may just need to update the date group and expiration date.
Move to Pricing
- Check Packages
- Check Occupancy Based Surcharge
- The other rules do not have expiration dates but could/should be reviewed as best practice.
Your park may change package pricing year to year. If so, the new package pricing should be created now.
Jump to Policy
- Update Cancellation Policy Rules
- Update Payment Policy Rules
Move to Functions
- Resort Closed
- Cannot be Reserved Online
- Booking in Advance Limit
Booking in Advance Limit Tip:
If you’re currently set to something like 365 days, you’ll need to extend that to allow bookings for next year. A good number to use is 999.8. Double Check Your Work
- To do so, attempt to make a new reservation for the following year.
- Do you show sites available?
- Are they priced correctly?
- Did you run into any business rules or should you have?