Guest Self Service Functionality

Learn more about features available to enable your guests to self serve some of their needs online.

Campspot offers a suite of features to allow your Guests' to Self Serve their requests freeing you and your staff up to focus on other guest experiences. Check out those features below:

Online Express Check-In

This option allows guests to check themselves in online 24 hours before they arrive. Learn more about Express Check-In.

Electronic Signatures

This option allows online acceptance and tracking of your guest's Terms & Conditions.

Online Cancelation

Enable guests to cancel their reservation online. Learn more about Online Cancellation.

Online Reservation Changes

Enable your guests to change their stay dates online. Learn more about Online Reservation Changes.

How can I opt-in to these features?

Navigate to the General tab in Campground Setup

Using the primary navigation button, click on Campground Setup

Click on the Properties tab

Click on General subsection

Find the Online Reservation Changes towards the bottom of the page

Check the box in front of Online Reservation Changes

Click on Save Changes located in the lower right corner of the page