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Campspot now offers a free self-guided training program to help our users master the Campspot basics.
Welcome to the New Campspot Certification Program!
As of October 2024, We are thrilled to announce the relaunch of the Campspot Certification Program, featuring a brand-new learning platform with an entirely updated look. Every course has been rewritten, refreshed, and tested to provide a more interactive approach to learning. This is our first major step toward realizing our vision: empowering users with a deeper understanding of Campspot's software so they can confidently tackle daily tasks.
Here’s what’s new:
- Complete Overhaul: Every course has been rewritten with fresh content and an engaging, interactive learning style.
- First Rollout: The focus starts with the Front Desk Fundamentals certification, with plans to expand these enhancements to other certifications in the coming months.
- Enhanced Learning Experience: This program serves as a resource that parks can leverage to complement their onboarding and training processes, helping teams make the most of Campspot's features.
We’re excited about this investment in user education, and it’s just the beginning. Future updates will include more video content and interactive tools—but this relaunch is a fantastic first step.
Important Details for Active Participants:
- If you are currently active and enrolled in Front Desk Fundamentals, your progress will be reset to let you experience the updated structure. However, if you’ve already achieved your certification, retaking courses is not required. We simply want to offer everyone a chance to enjoy the new design.
- Moving forward, certifications will reset one year after completion, giving you the opportunity to refresh your skills and earn an annual certification in using Campspot’s features.
We are excited to bring you these updates and look forward to seeing the positive impact they’ll have on your day-to-day work. Dive in and explore the new and improved Campspot Certification Program today!
Unlock the full potential of Campspot's time-saving, revenue-generating features through our free Campspot Certification program. Designed to make Campspot usage a breeze, this program covers everything from logging in to mastering reservation details, invoice adjustments, guest profiles, and more.
Upon course completion, participants receive a prestigious certificate—a valuable addition to resumes and LinkedIn profiles.
Certifications available today:
- Front Desk Fundamentals: From logging in and resetting your password, to editing reservation details, invoice amounts, guest profiles, and more, this program covers all the things a Front Desk customer service representative would want to know!
- Campspot Accounting: Gain a better understanding of how features in Campspot can be used to align with your Accounting Practices. Discover how to map accounts, define revenue reporting, understand setting fees and more!
- Site Management: Learn how to master the management of your sites by diving into topics including creating and updating sites, demystifying Campspot's rules, and more!
- Revenue Management: Maximize your park's revenue performance by learning the basic parts of setup to create base rates, up your rate game by utilizing dynamic pricing, use Campspot's rules to manage your bookings, and so much more!
Get Started today! Learn how here!
Frequently Asked Questions
Q: Some of the videos have no sound - why?
Videos visually demonstrate content; use them to verify understanding.
Q: What is my login information?
Set your password during TalentLMS registration. For assistance, click on this link to learn more.
Q: How long does this certification take to complete?
Level 1 certification takes approximately 4-5 hours; more data on future Certifications is pending.
Q: Does this need to be completed all at the same time or can I stop and come back to where I left off?
Yes, progress saves upon exit. Stay active for 30 consecutive days; after that, your account will be marked as Inactive.
Q: Will I have access to the Certification program and material forever?
Actively work within 30 days to remain active. If marked as Inactive, email us here to reactivate. Please do not register a second time.
You also have access to training guides. These guides can be printed and used as reference sheets for support after you have completed the program. It is recommended that you print these out to take notes during your learning.
Q: What score is needed to pass the final quiz?
A: A score of at least 85% is needed to pass the final quiz.
Q: How many different levels are included in the certification?
- Campspot Front Desk Fundamentals (automatic enrollment upon registration)
New!! Starting in January of 2024, 3 Additional Certifications will be available:
- Campspot Accounting*
- Site Management*
- Revenue Management*
Q: I get emails from noreply@talentlms.com reminding me to log in. How can I opt out of these?
To stop receiving reminders from noreply@talentlms.com, go to My Info within TalentLMS. Select "Exclude from emails." Note: These are system-generated reminders about your activity in the learning system. If you're inactive for 30 days, your account becomes inactive, and these serve as friendly reminders. If you've completed the program, feel free to disregard them.
Q: What is Demo and how can I access it?
The Front Desk Fundamentals Certification grants you access to a Demo, or training, site.
Q: If I have questions or issues with logging in etc. who can I contact?
A: For any issues with logging in or other questions, please email software-certification@campspot.com
Learn more about Campspot's Certification below: