.png?height=120&name=campspotlogo2019%20(1).png)
Campspot now offers a free self-guided training program to help our users master the Campspot basics.
🚧Knowledge Base Update Content: Certification Program Revamp starting in October!!🚧
Exciting Certification Program Updates Coming in October!
We’re thrilled to announce that our Certification Program will be undergoing a major revamp to provide a better, more engaging learning experience for all users. This includes:
- New and improved course content: We’re refreshing the curriculum to offer the most up-to-date and relevant material.
- Enhanced media: Expect interactive elements and new media to make learning more dynamic and fun.
- Streamlined user interface: We’re introducing TalentLMS’s latest UI, which will make navigating your courses easier than ever.
Key Dates to Remember:
- October 1st – 31st: The Certification Program will be offline for maintenance. No courses will be available during this time.
- September 30: Deadline to complete any in-progress courses before your progress is reset.
Note: All current progress will be reset during the update due to the reorganization of content and structure.
What’s Next?
We’ll be back in November with a completely revamped program, designed to make your learning journey even more rewarding. Whether you’ve already completed the program or are currently in progress, we’re confident you’ll love the new look and feel of the courses.
Thank you for your understanding as we work to bring you the best experience possible. We can’t wait for you to see what’s next!
What will happen to my existing progress?
Your existing progress will be reset as our course offerings are changing to create a more simplified and focused learning experience for users.
What if I have already completed the certifications?
You don’t have to do anything! However, as this is an annual certification, we recommend completing the program each year to stay up to date on any changes to the system or processes.
Will my account still be available?
Yes, your account will remain in the system, whether currently active or inactive. However, any accounts not associated with an active Campspot Admin Site will be removed during our annual system cleanup. But don’t worry—if your account is removed, you can easily re-register to access the new certification program.
Can I complete any courses before the update?
Yes, you can complete any in-progress courses before September 30. After this date, the program will go offline, and your progress will be reset due to the reorganization of the course content.
Why is my progress being reset?
We’re restructuring the courses to improve your learning experience. This update includes new content, streamlined course paths, and enhanced media, which requires resetting all progress to match the revamped system.
When will the Certification Program be available again?
The updated program will relaunch in November. We’re confident you’ll enjoy the fresh look, feel, and new content that will make learning more intuitive and enjoyable!
Can I still access my completed certificates after the update?
Absolutely! Any certificates earned before September 30 will still be valid and accessible. However, we encourage all users to complete the new courses once available, especially since the certification is recommended annually.
What should I expect from the new Certification Program?
The new Certification Program will feature a more streamlined user experience with improved course content, interactive media, and a user-friendly interface through TalentLMS. Whether you’re a returning user or just getting started, the revamped program will make it easier to stay current with system changes and best practices.
Unlock the full potential of Campspot's time-saving, revenue-generating features through our free Campspot Certification program. Designed to make Campspot usage a breeze, this program covers everything from logging in to mastering reservation details, invoice adjustments, guest profiles, and more.
Upon course completion, participants receive a prestigious certificate—a valuable addition to resumes and LinkedIn profiles.
Certifications available today:
- Front Desk Fundamentals: From logging in and resetting your password, to editing reservation details, invoice amounts, guest profiles, and more, this program covers all the things a Front Desk customer service representative would want to know!
- Campspot Accounting: Gain a better understanding of how features in Campspot can be used to align with your Accounting Practices. Discover how to map accounts, define revenue reporting, understand setting fees and more!
- Site Management: Learn how to master the management of your sites by diving into topics including creating and updating sites, demystifying Campspot's rules, and more!
- Revenue Management: Maximize your park's revenue performance by learning the basic parts of setup to create base rates, up your rate game by utilizing dynamic pricing, use Campspot's rules to manage your bookings, and so much more!
Get Started today! Learn how here!
Frequently Asked Questions
Q: Some of the videos have no sound - why?
Videos visually demonstrate content; use them to verify understanding.
Q: What is my login information?
Set your password during TalentLMS registration. For assistance, click on this link to learn more.
Q: How long does this certification take to complete?
Level 1 certification takes approximately 4-5 hours; more data on future Certifications is pending.
Q: Does this need to be completed all at the same time or can I stop and come back to where I left off?
Yes, progress saves upon exit. Stay active for 30 consecutive days; after that, your account will be marked as Inactive.
Q: Will I have access to the Certification program and material forever?
Actively work within 30 days to remain active. If marked as Inactive, email us here to reactivate. Please do not register a second time.
You also have access to training guides. These guides can be printed and used as reference sheets for support after you have completed the program. It is recommended that you print these out to take notes during your learning.
Q: What score is needed to pass the final quiz?
A: A score of at least 85% is needed to pass the final quiz.
Q: How many different levels are included in the certification?
- Campspot Front Desk Fundamentals (automatic enrollment upon registration)
New!! Starting in January of 2024, 3 Additional Certifications will be available:
- Campspot Accounting*
- Site Management*
- Revenue Management*
Q: I get emails from noreply@talentlms.com reminding me to log in. How can I opt out of these?
To stop receiving reminders from noreply@talentlms.com, go to My Info within TalentLMS. Select "Exclude from emails." Note: These are system-generated reminders about your activity in the learning system. If you're inactive for 30 days, your account becomes inactive, and these serve as friendly reminders. If you've completed the program, feel free to disregard them.
Q: What is Demo and how can I access it?
The Front Desk Fundamentals Certification grants you access to a Demo, or training, site.
Q: If I have questions or issues with logging in etc. who can I contact?
A: For any issues with logging in or other questions, please email software-certification@campspot.com
Learn more about Campspot's Certification below: