Campspot Certification Program

Campspot now offers a free self-guided training program to help our users master the Campspot basics.

We know how much easier it is to use a system that you know well. It saves time on tasks that might otherwise be time consuming. The free Campspot Certification course is meant to help you learn how to use Campspot, and all its time-saving, revenue-generating features with ease, no matter what you need to do. From logging in and resetting your password, to editing reservation details, invoice amounts, and guest profiles, to creating rules for pricing, occupancy, and more, this program covers it all.

Upon completion of the course, participants will receive a certificate, and a badge that can be added to a resume or uploaded to a LinkedIn profile.

How to Get Started

1) Sign up for the self-guided Campspot Certification course here: https://softwareuser-campspot.talentlms.com/index

Click SIGNUP in the upper right hand corner.

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2) Complete the required information in the Sign up modal.

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Note: After completing the required Sign up information you will receive an email within 2-3 business days confirming that you have access. The 2-3 day period involves enrolling each user in the Campspot training environment and completing account set up. 

 

3) After receiving the email confirming you have access, you will be able to login via https://softwareuser-campspot.talentlms.com/index. If you have any issues receiving confirmation of access or logging in, please email software-certification@campspot.com.

4) At the same time that you receive access to the course you will also receive access to https://demo.campspot.com/admin/login. This site is used to practice what you learn in the course. To login to the Demo site you will need to visit the link and click the green Forgot your password? button.

After entering your email address there you will receive an email with instructions to set your password and login. 

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5) Once you've logged in to both the Certification Course site and the Demo site, you can access the Course and begin. To begin, click the Get Your First Course button 

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6) In order to complete a module you must first click the Get this course button. This process is shown in the clip below. All modules that you have selected can also be accessed from your Course Catalog. 

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All Modules in the Level 1 Course will display in order and must be completed in order. You will not be able to move onto the second module without completing the first. Each module will take roughly one to five minutes to complete with the exception of a few modules with more involved subject matter that may take between 20 and 30 minutes. 

There are 21 modules in Course 1 and one final quiz and most users will be able to complete these within a total of four to five hours. 

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As you work through each module, visit demo.campspot.com/admin/login to practice the concepts and workflows that you are learning. If you already have access to the Campspot admin site it is also recommended that you login to that live environment to view your park's set up and familiarize yourself with navigation in Campspot. 

Frequently Asked Questions

Q: What is my login information? 

A:  When you receive the email informing you that you have access to the Certification Course you will be prompted to set your password. Your username is the same email address that you use to login to Campspot and you can create the password of your choosing. 

Q: How long does this certification take to complete?

A: For most users completing the Level 1 certification will take approximately 4-5 hours. 

Q: Does this need to be completed all at the same time or can I stop and come back to where I left off?

A: The course can be completed at the pace that you choose and your progress saves when you exit the course. 

Q: What score is needed to pass the final quiz?

A: A score of at least 85% is needed to pass the final quiz.

Q: How many different levels are included in the certification?

A: As of October 2022 there is one level of certification available and additional levels are planned for the future. 

Q: What customer information should be used in the demo site? 

A:  When using the demo training environment, users should never enter any personal or protected information into the system for test reservations. This includes any personally identifiable, protected, or sensitive information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership).
Suitable replacement data for customer/guest information may include generic names like John or Jane Doe, addresses like 100 First Street, Zip Code 12345, Phone Number 555-555-5555, email address , etc.

Q: If I have questions or issues with logging in etc. who can I contact? 

A:  For any issues with logging in or other questions, please email software-certification@campspot.com