Knowledge Base

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Knowledge Base

Videos & Webinars

Videos & Webinars

Definitions and descriptions of the features and terms within our platform

Front Desk Training Series

Watch: Making Reservations

Watch: Editing Reservations

Watch: Canceling and Refund

Watch: Front Desk Overview

Webinars

Nov 2023 - Campspot Analytics: Marketplace Customer Reviews and Ratings

Mar 2023 - Solar Eclipse Planning

Mar 2023 - Best Practices: Front Desk Operations

Mar 2023 - Campspot Analytics Explorer Demonstration

Dec 2022 - Campspot Accelerator Webinar

Nov 2022 - All About Taxes Webinar

Oct 2022 - Booking.com Integration Webinar

Sep 2022 - Campspot Analytics Feature Introduction

Aug 2022 - Updating Campspot For Future Reservations

Jul 2022 - Editing or Creating Site Types

Jun 2022 - Reporting & Accounting Basics

Jun 2022 - Cancellations, Refunds & Online Cancellations

May 2022 - Reservation Billing Tab

May 2022 - Group Reservations

Apr 2022 - Reservations and Front Desk

Apr 2022 - Point Of Sale - Inventory & Purchase Orders

Apr 2022 - Base Pricing, Top 10 Rules, Invoice Breakdown

Jun 2021 - How To Update Campspot Set up for Next Year

Jun 2021 - Setting up a Basic Point of Sale

May 2021 - Reporting 101

May 2021 - Understanding PCI Compliance

May 2021 - Achieving Revenue Growth with Smarter Rules

Apr 2021 - Business Rule Setup

Apr 2021 - Express Check In

Apr 2021 - How To Edit Your Sites

Jan 2021 - New Reservationist Training

Jan 2021 - Reservationist Training: Editing Reservations

Jan 2021 - Cancellations: How to Process Them & Make Exceptions

Jan 2021 - Manipulating Rates

Jan 2021 - Reports for Sales and Revenue

Jan 2021 - Setting up Financial Accounts

Jan 2021 - Managing Purchase Orders and Inventory in Point of Sale

Jan 2021 - Photography and Branding

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Feature Demonstrations

Watch: Text Messaging Feature Walkthrough

New Reservation Workflow

Custom Gift Cards

Housekeeping

Introducing Express Check-In

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Rules Creation Video Series

Rules Creation: Functions > Booking in Advance Limits

Rules Creation: Pricing > Dynamic Pricing

Rules Creation: Pricing > Taxes

Rules Creation: Reservation > Reservation Minimum of _ Days

Rules Creation: Policy > Cancellation Policies

Rules Creation: Pricing > Package / Discounted / Promo Code Pricing

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