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Watch: Cancellations and Refunds

Learn the steps related to cancelling and refunding guest transactions.

 

 

0:05  Introduction

0:18  Understanding Cancellation Buttons

1:04 Cancellation Fee and Refund Rules Overview

1:36  Step-by-step Cancellation Process

1:59  Handling No Refund with Credit Situations

2:32  Partial Refund Procedures

3:16 Full Refund Process Explained

4:35  Using Camp Credit for Future Transactions

5:19  Final Steps for Refunds and Overpayments