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Contact our Support Team

Contact our knowledgeable team for a fast and accurate solution.

How to Contact Campspot Support

We're here to help! Whether you have a quick question or need in-depth support, our team is available to assist you through chat, phone, or email. Here's how to reach us:

✉️ Submit a Support Ticket

For the fastest response, we recommend submitting a ticket online. Simply click here to file a ticket with Campspot Support.

Once we receive your support request, we will contact you as soon as possible with next steps or any additional information we may need to resolve your issue.

Other Contact Methods

You can also reach us through the following channels:

  • Chat: Visit support.campspot.com to start a live chat when an agent is available. Look for the chat icon on the page.

    • *Due to scheduled maintenance, live Chat will be unavailable on May 23, 2025 from 12a - 12:45p EST. 
  • Phone: Call us at (616) 226-5500 or toll-free at (800) 724-8620 Ext. 2.

  • Customer Portal: Use your Campspot credentials to log in and submit a ticket directly through our Customer Portal to submit a ticket.

Support Hours:

✉️ Electronic Support ✉️

Our team is available 24/7 when using our Support Ticket Requests, Email, or Chat.

☎️ Phone Support ☎️

Monday - Friday

9 am - 8 pm EST

Saturday - Sunday 9 am - 6 pm EST

2026 Holidays

New Year's Day,  January 01: Closed*

Martin Luther King, Jr. Day,  January 19: Reduced staff

Memorial Day,  May 25: Reduced staff

Independence Day,  July 03: Reduced staff

Labor Day,  September 07: Reduced staff

Thanksgiving Day,  November 26: Chat and email only

Day After Thanksgiving,  November 27: Reduced staff

Christmas Eve,  December 24: Chat and email only

Christmas Day,  December 25: Closed*

Holiday Hours:

  • Reduced staff = Call center open 9a - 6p EST, though with reduced staffing. Wait times may be longer than usual.

  • Chat and email only = Call center closed, support is available through chat and email only.

  • Closed* = Fully closed.