Reservation

Reservation maximum of _ days: Rule Setup & FAQ

Learn how to manage reservation maximum length with the "Reservation maximum of _ days" rule.

Summary:

Implement the "Reservation maximum of _ days" rule to strategically limit the duration of reservations. This rule is beneficial for managing extended stays, safeguarding peak-season availability, and optimizing revenue. It allows you to set maximum stay limits based on occupancy, check-in days, and booking windows. The setup includes customizable options such as internal rule violation messages and exemptions for specific situations, providing flexibility to rule enforcement and enhancing the overall booking experience.

Uses:

  • Revenue Optimization
  • Length of Stay Management
  • Strategic Booking Rules
  • Extended Stay Management
  • Enhanced Booking Experience

Setup Instructions:

Step 1: Find the Rule on the Reservations page

  1. Navigate to the Rules page
  2. Click on the Reservation tab
  3. Select the Reservation maximum of _ days Rule

Step 2: Complete New Variation Form

  1. On the rule page, click New Variation.
  2. Fill out the form.

Res Rule _ Res Maximum of _ Nights

Variation Name Choose a descriptive name for easy identification.
Active Dates Assigning a Date Group to Active Dates allows you define when a rule should apply.
Sites Types / Add On Types

Define which site types or add-ons the rule applies to.

Note: You can only select either Site Types or Add On Types for a single rule.

Expiration Date Specify when the rule should expire.
Reservation maximum of _ days Define the number of days this rule will require for a reservation to not exceed.
If check-in is on (Days of Week) Select which days of the week the rule will apply.
and occupancy is _ to _ % Define the occupancy level the rule will apply.
and is booked _ to _ days before reservation. Define the booking window the rule will apply.
Rule Violation Message Set a message for your front desk staff in case a reservation doesn't meet the rule's criteria. The system will also notify the guest, but without a customizable message.

Most Common FAQ:

Q: Is it possible to override this rule in specific situations?

Certainly, in situations where flexibility is needed, this rule can be overridden when deemed necessary. Overriding rules is a role based found in the Booking permissions. Ensure the correct permissions are assigned to user roles where applicable.

Q: Can I set different occupancy requirements based on the day of the week?

Absolutely, by creating multiple rules, you can customize occupancy levels for each day of the week to align with your park's specific requirements.

Q: How does the rule handle reservations booked well in advance?

You can set a booking window to define when this rule applies, ensuring flexibility for reservations made within a specified timeframe.

Q: Is there a way to communicate rule violations to guests?

The system will inform your front desk or customer service staff of rule violations. When booking online, your guest will not see the rules or rule violations.