How to: Navigate Campspot

As a first time user, learn how to navigate your park's Admin Site with confidence.

Summary:

New to Campspot? Campspot, also referred to as your park’s Admin Site, is your central hub for managing reservations, guest interactions, and park operations. This guide will introduce you to the key areas of the Admin Site, helping you quickly get comfortable navigating the platform. Whether you’re managing reservations, accessing reports, or configuring your park’s setup, this article will give you a solid foundation to confidently move through the system.

👋 Welcome to Campspot!

To help you get started, this guide will cover:

• 📍 Booking Page - Your Default Landing Page
• ⚙️ System Settings Tools
• 🎛️ Primary Navigation Button

Click on a section above to jump directly to the information you need!

📍 Booking Page - Your Default Landing Page

After logging in for the first time, you will land on the Booking Page—where most reservation-related tasks happen. This page contains multiple tabs that provide access to key reservation functions (view additional resources by clicking the links below):

• 📅 Reservation Grid – View reservations for a selected date range, filter results, review add-ons, place Admin Holds, and create reservations.
• 📜 Reservation List – See a list of all reservations in your Admin Site and use filters to locate specific bookings.
• 👥 Customers – View and search guest profiles.
• 🛎️ Front Desk – The central hub for managing Arrivals, Who’s in the Park, and Departures.

⚙️ System Settings Tools

No matter where you are in the Admin Site, you will always have access to the following system settings:

• 📂 Primary Navigation Button – The main menu for accessing different sections of the Admin Site (detailed in the section below).
• 🔔 System Notifications – Decide how you receive Alerts and system updates.
• ⚙️ Account & Settings – Access account settings, reset your password, or contact Support.
• 🏕️ Multi-Property Dropdown – If you manage multiple parks, use this dropdown to switch between them.

🎛️ Primary Navigation Button

Your Primary Navigation Button (located in the top-left corner) is your gateway to all major areas of the Admin Site. Clicking this button allows you to navigate to (view additional resources by clicking the links below):

• 🛒 Point of Sale – Process purchases and manage transactions.
• 📊 Reporting – Access reports to track reservations, revenue, and more.
• 🧹 Housekeeping – Manage site status and cleaning schedules.
• 🌐 Consumer Site Admin – Configure settings for your park’s online booking site.
• 📏 Rules – Set up booking rules, length of stay restrictions, and more.
• 🏕️ Campground Setup – Configure your park’s sites, amenities, and pricing.
• ⚡ Utility Metering – Track and bill for utility usage.
• 👤 User Management – Add, modify, and manage user roles and permissions.