Front Desk

The Front Desk page displays reservation lists for arrivals, departures and who's in the park.

Arrivals

The Arrivals list is defaulted to show arrivals for today. It will also show arrivals from previous days that were not checked-in. These reservation are indicated by the exclamation point next to the arrival date.

Arrivals Actions

The Arrivals list has a number of actions available to streamline the check-in process.

Print list shows a printable list of all guests expected to check in to the park on the selected day.
Print will print the reservation summary for each guest selected from the list.
Revert will reverse the status of a previously made check-in or no show for the selected guest.
Check-in will check a guest in for their reservation, and add them to the “Who’s in the park” section.
No Show will mark the reservation as a No Show, removing them from your arrivals list.

Departures

The Departures section shows a list of all expected departures from the park for the selected date. Expected departures prior to today’s date will be listed first, with a small exclamation point next to their departure date. Guests that owe a balance on the reservation are highlighted in red. Departures that have not checked in yet are not shown in the Departures list.

Departure Actions

The Departure list has a number of actions available to streamline the check-out process.

Print list shows a printable list of all guests expected to check out on the selected day.
Print will print the reservation summary for each guest selected from the list.
Revert will reverse the status of a previously made check-out for the selected guest.
Check-out will check a guest out for their reservation.

A guest with a reservation balance cannot be checked-out. The balance must be paid prior to checking out a guest.

Who’s in the Park

The Who’s in the Park list shows any reservation that is checked in, and has a night stay booked for the selected date. Guests that have a reservation balance are highlighted in red on this list as well.

Who's in the Park Actions

Print list shows a printable list of all guests in the park on the selected day.
Print will print the reservation summary for each guest selected from the list.

Filtering

All three lists can be filtered using the fields in the side-slider. To open up the side-slider, click the small white triangle in the dark blue box all the way to the right of the screen. By default, all the pages are filtered with a reservation date of the current date.

The View Today button will return the lists to the current day's view. Clicking the Submit button after entering additional search criteria like name or campsite type will update the lists.