Customers

The Customers page allows you to search for, view, and merge any guest profile.

The search box will search for a customer by name, email address, or phone number. The customer list will continue to filter automatically as the search criteria is entered.

The Guest Profile pulls up by clicking anywhere on the row, or by checking the box next to the customer profile and clicking the Edit button.

Merge Customer

The Merge button is available when exactly two guest profiles are selected. Merging a guest profile removes duplicate profiles, combines camp or user credit and consolidates reservation histories between two profiles.

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When merging profiles any conflicts in information between the profiles will be shown in a pop-up window. The selected guest information will be applied to the merged profile when the Merge Accounts button is clicked. Merging guest profiles cannot be undone and any information not selected in the profile conflict step will be deleted and is not recoverable.

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A 'Guest profiles cannot be merged' error occurs when one of the selected guest profiles was created by the customer through a booking made on the Consumer Booking site or Campspot.com. 

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