Reservation Fees: Rule Setup

Learn how to setup an automatic fee to be applied during the booking process.

Summary:

Campspot's Reservation Fees Rule allows users to automatically apply percentage-based or flat-rate service charges to reservations based on specific parameters. This versatile tool empowers campgrounds to add fees such as reservation processing fees to bookings made online or for special events, holidays, or any scenario where an automated fee is warranted.

Uses:

Online Booking Fee: Apply a surcharge to all reservations made on the Consumer Site, encouraging alternative booking methods.
Special Events and Holidays: Implement a flat-rate or percentage-based surcharge for reservations during specific events or holiday periods.
Automated Fee Application: Utilize the rule for any scenario where an automated fee should be applied, streamlining the booking process and ensuring accurate financial reporting.

This flexible rule enhances revenue generation strategies while providing campground operators with the autonomy to tailor fees based on their unique business needs.

Step-by-Step Guide:

Setup Instructions:

Step 1: Find the Rule on the Pricing page

Navigate to the Rules page
Click on the Pricing tab
Select the Reservation Fees Rule

Step 2: Complete New Variation Form

On the rule page, click New Variation.
Complete the form.

Rule Name	A name is required to create the reservation surcharge rule, noting that this is customer facing and will appear on their invoice.
Site Types & Add-on Types	Either a Site Type or an Add-on type must be selected, but cannot include both within the same rule. Multiple Site Types or Add-on Types can be selected for the same rule. Click within the field for a drop-down of active site types to appear to add to the rule.
If Stay Is	First, select from the drop-down menu one of the below options: Less Than (No Repeat) – the reservation must be for less than the nights entered for the reservation surcharge rule to apply. Greater Than (No Repeat) – the reservation must be for more than the nights entered for the reservation surcharge rule to apply. Equal To (No Repeat) – the reservation must be for the exact number of nights entered for the reservation surcharge rule to apply. Select Any Length if the reservation surcharge rule applies to any length reservation.
Surcharge Amount	Enter the reservation surcharge amount into the field. Select if the reservation surcharge is either a percentage (%) or dollar ($) amount.
Applies	Select one of the below options from the drop-down menu: Flat Rate for Eligible Period - the reservation surcharge rule will apply as a flat charge for the eligible period selected in the next step. Flat Rate for All Days – the reservation surcharge rule will apply as a whole to the entire reservation. Daily Rate for Eligible Period – the reservation surcharge rule will apply to the daily rate for the eligible period selected in the next step. Daily Rate for All Days – the reservation surcharge rule will apply to the daily rate for all days of the reservation.
Eligible Period	If Flat Rate for Eligible Period or Daily Rate for Eligible Period were selected in the previous step, a number of nights needs to be determined to create the eligible period.
Financial Account	Select the financial account from the drop-down menu in which the reservation surcharge will be reflected on the Journal Entry reporting.
Deferred Financial Account (Accrual)	Select the deferred financial account from the drop-down menu in which the reservation surcharge will be reflected on the Journal Entry reporting. Even if running on a cash-based accounting system, this drop-down is still required.
Apply Surcharge	Select one or both options below: Apply to Consumer Site bookings – the surcharge will apply to reservations made on the consumer site. Apply to Admin Site Bookings – the surcharge will apply to reservations made on the consumer site.

Most Common FAQ:

Q: What types of fees can be applied using the Reservation Fees Rule?

The Reservation Fees Rule allows users to apply a variety of fees, such as reservation processing fees, online booking fees, or surcharges for special events and holidays.

Q: Can I apply different fees for reservations made on the Consumer Site and Admin Site?

Yes, the rule provides the option to apply surcharges separately to reservations made on the Consumer Site and Admin Site, offering flexibility in fee application.

Q: Is there a limit to the number of Site Types or Add-on Types that can be selected for the same rule?

No, users can select multiple Site Types or Add-on Types for the same rule, providing the ability to apply fees across various accommodation options or additional services.

Q: Can I set different surcharge amounts based on the length of stay?

Yes, the rule allows users to set different surcharge amounts based on the length of stay, providing flexibility in fee structures for various reservation durations.

Q: Is the surcharge applied as a one-time fee or on a daily basis?

The surcharge can be applied as a one-time fee for the entire reservation or on a daily basis, allowing users to choose the most suitable application method.

Q: Can I exclude certain reservations from the surcharge?

While the rule offers flexibility, it doesn't provide an exclusion option. However, users can tailor the rule parameters to minimize unnecessary surcharge application based on specific booking criteria.

Q: Can I configure the Reservation Fees Rule to only apply during specific seasons or booking windows?

Yes, users can define Active Date Groups and Booking Window parameters within the rule setup to ensure the surcharge is applied only during specific seasons or booking periods.