How to: Require an Admin Hold Reason

Learn how to require a reason selection when creating an Admin Hold, helping you track trends and improve operational planning.

Summary:

Managing site availability is key to keeping your park running smoothly. Admin Holds allow you to temporarily remove a site from availability for operational reasons, such as maintenance, housekeeping, or temporary closures.

You can require a reason selection when placing an Admin Hold, ensuring that every hold is tracked and categorized for better reporting and operational insights. This article walks you through enabling this feature.

Uses:

Enforcing Admin Hold Reasons helps park operators:
✅ Improve Tracking – Easily monitor why sites are removed from availability.
✅ Enhance Operational Planning – Spot trends in site closures and adjust maintenance schedules.
✅ Streamline Communication – Ensure staff members understand the reason behind holds at a glance.
✅ Optimize Site Utilization – Minimize unnecessary downtime by tracking and analyzing Admin Hold usage.

Step-by-Step Instructions:

Step 1: Find the Properties tab

1. Using the primary navigation button, navigate to Campground Setup.
2. Select the Properties tab.
3. Click on General.

Step 2: Require Admin Hold Reason

1. Scroll to the bottom of the General setup page.
2. Check the box in front of "Admin hold reason required when an admin hold is created."
3. Click Save Changes.

📸 The screenshot below highlights where to find this setting for easy reference.