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How To: Add an Unclaimed Site to a Group Hold
Learn how to add sites to a Group Hold to be claimed by a guest at a later date.
Navigate to the Group Hold
From the Reservation List, click on the dark grey arrow on the middle right side of the screen to open up the Filter by box
Find Group Reservation Name
Type the Group name into the field
Click Search button or press enter on your keyboard
From the search results, click on the Group Name found under the Group Column
Add Site to Group Reservation
From the Group Summary, click on the action button Edit
On the Edit Reservation Screen, click on Add New Site
Update any applicable fields in the Add New Site to Reservation tab on the right
Select Campsite Type
The Dates of the other Group Holds will already be filled out, you can update these if this new site differs from other Group sites within the hold.
At least 1 adult must be applied to the site to enable search results.
Click Add to select the desired site from the Select Site to Add Grid
Click Submit to confirm
Q: I am attempting to add a site to a Group, but there is no option to Edit the reservation?
There are parameters behind a Group Hold to manage when a site must be claimed by a Group guest. If the time for the Group Hold has passed, an additional unclaimed or held site cannot be added to the Group Hold as it is now a Group Reservation.
To attach a reservation to a Group Reservation, click here to follow those steps.