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Discover the two ways to edit confirmed reservations in the Admin Site and how Campspot visually tracks updates for seamless reservation management.
Summary:
Managing reservations at your campground often means making adjustments along the way. This guide provides a quick look at the two ways to edit confirmed reservations in the Admin Site—Quick Edits and Advanced Edits—so you can make updates efficiently. We’ll also cover how the system visually displays changes, ensuring you stay informed about modifications to pricing and reservation details. Links to detailed KB articles are included to help you dive deeper.
Reservation Edits
Things don’t always go as planned, and guests may need to tweak their reservations. Whether it’s adjusting dates, switching sites, or updating occupant counts, the Admin Site makes it easy to modify confirmed reservations with two methods: Quick Edits and Advanced Edits.
Knowing when to use each method will help you keep things running smoothly while maintaining clear and accurate booking records. Plus, new system updates give you a clearer view of what’s changed, helping you stay on top of pricing adjustments and reservation modifications.
Quick Edits
Quick Edits allow you to adjust reservation dates swiftly without modifying other details. This method is ideal for straightforward date changes without altering the site or other reservation details.
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Best For: Fast date changes
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Example Use Case: A guest extends their stay by one night, and no other details change
Learn more! Check out these resources for more information:
Advanced Edits
When a reservation requires more than just a date adjustment, Advanced Edits provide the flexibility to change sites, update occupancy details, add or remove amenities, and modify pricing components like promo codes or packages.
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Best For: More detailed reservation updates
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Example Use Cases:
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A guest switches to a different site
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A family upgrades to a site with more amenities
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A discount is added to the reservation
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Learn more! Check out these resources for more information:
How the Admin Site Shows Reservation Changes
To make reservation updates even clearer, the Admin Site provides a detailed breakdown of changes before you finalize edits. These updates help you track exactly what’s been modified—no need for manual screenshots or double-checking invoices.
What You'll See
Once an edit is finalized, the system will highlight:
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📅 Date Changes: Added or removed reservation dates are clearly marked.
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📍 Site Changes: Site moves are displayed for easy tracking.
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🏷️ Promo Code/Package Adjustments: Added or removed discounts are itemized.
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➕ Add-On Adjustments: Any changes to add-ons, including removals or swaps, are reflected.
Below you will find an example of a reservation during the edit workflow. The original site has been moved to another site type, occupant counts were updated, and the dates were changed. Campspot's pricing visual updates make it easy to determine what changes were made to the reservation and what, if any, impacts were made to rates, fees, etc.
Best Practice Tip: Always review the reservation details after completing an edit to confirm that all changes appear as expected. This ensures accurate communication with guests about any resulting updates, especially as future system improvements further enhance the editing workflow.
Note: While future updates will provide additional tools for tracking edits, this article covers the current system’s functionality.