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      Report Overview: Reservations by Guests on Block List Report

      Learn how to effectively monitor reservations associated with flagged guests using Campspot's Reservations by Guests on Block List Report.

      Reservations by Guests on Block List

      Campspot's Block Guest feature empowers users to flag guests with notes about specific incidents, helping manage and track potential issues. Once a guest profile is blocked, any reservation using that profile is flagged. This feature will not prevent future bookings, however.

      Use this report to view reservations made by guests who have been marked as blocked via their Guest Profile. This report will also include partial matches for reservations including similar email addresses, names, and/or mailing addresses. These partial matches may not be blocked, but are close enough to a Blocked Guest for you and your staff to evaluate.

      The data available on this report include the following information from reservations of guests flagged as blocked:

      1. Date Reservation was Created
      2. Guest Name
      3. Email
      4. Address
      5. Confirmation Number
      6. Site Number
      7. Start Date (Arrival)
      8. End Date (Departure)
      9. Matched on Block List: This field will provide what information matches the profile of a flagged guest including name, email, and/or phone number.
      10. Reason Blocked

      Accessing the Report:

      1. Navigate to the Reporting page within your Admin Site.
      2. Search for Reservations by Guests on Block List.
      3. Complete the report dialog box by defining the "From" and "To" dates for the reservation creation.
      4. Click Run Report.

      Reservations by Guests on Block List

      Download Options:

      The Reservations by Guests on Block List report is available in a CSV format, offering flexibility in data manipulation and presentation. Once downloaded, this report can be uploaded into a spreadsheet software like Microsoft Excel, Google Sheets, etc.

      Common Report Uses:

      • Monitor reservations made by guests with a history of incidents or problematic behavior.
      • Identify bookings associated with flagged guests to take appropriate action.
      • Review and investigate reservations to decide on the next steps regarding flagged guests.
      • Maintain control over property occupancy by tracking reservations of guests on the block list.

      Supplemental Resources: