Arrivals Report: Overview

Learn more about the Arrivals report and how it can be leveraged to enhance your day-to-day planning.

Arrivals (Legacy Version):

As of March 2024, a new version of the Arrivals Report has been introduced, featuring additional information. The Arrivals (Legacy Version) will remain accessible until July 01, 2024, following which it will be retired.

If you currently utilize the Schedule Report function, ensure you make the necessary adjustments. Click here for detailed instructions:

Arrivals Report Overview

The Arrivals Report furnishes a comprehensive list of expected guest arrivals within a specified date range, offering vital details such as guest names, reserved sites, and other summary-level data. This report encompasses site reservations, daily add-ons, and online store add-ons, providing a holistic view of upcoming arrivals.

Accessing the Report

You can access the Arrivals Report both from the Front Desk and the Reporting page. While the Front Desk allows single-day reports, the Reporting page facilitates broader date range selections, ideal for comprehensive analysis, especially during peak periods like busy holiday weekends.

Download Options

The Arrivals Report is available in both PDF and CSV formats, offering flexibility in data manipulation and presentation. The PDF format is tailored for printing, providing essential information in a concise, printer-friendly layout.

    Common Report Uses

    • Organizing Guest Data: Utilize the CSV version to group guests based on outstanding actions, such as unsigned terms and conditions, streamlining communication efforts.
    • Staffing Preparation: During high-volume check-in periods, leverage the report to ascertain expected arrivals, aiding in staffing level adjustments.
    • Resource Planning: Identify and prepare daily add-ons, such as linens and golf carts, required for specific check-in periods, ensuring seamless guest experiences.
    • Reviewing Reservation Details: Easily access guest notes and outstanding balances for reservations arriving within the selected date range, enhancing operational efficiency.

    Supplemental Reports 

    • Who's in the Park report: Available on the Front Desk page and the Reporting page, offering real-time visibility into current park occupancy.
    • Daily Occupancy Arrivals and Departures: Providing a comprehensive overview of daily occupancy changes, facilitating strategic decision-making.

    Most Common FAQ:

    Q: Can this report be organized by site number?

    Yes, download the CSV version of the report and utilize Excel's sort feature to arrange site numbers. This same task can be completed to organize the report by any of the column headers.

    Q: Does this report include RV type/length as well as occupancy information for upcoming reservations? 

    Absolutely! The CSV version of this report offers a wealth of information including occupancy counts.