Rate Groups: FAQ

Learn more about using Rate Groups Occupancy Surcharges to provide overrides to occupancy based surcharges.

New to Rate Groups? Check out this article to learn more!

Rate Groups: Setup and functional examples

Q: What are Rate Groups in Campspot?

Rate Groups allow you to set up Occupancy Surcharges in Campspot to adjust additional people fees for specific timeframes and applying them to Occupancy Based Surcharges rules.

Q: What is the difference between Occupancy Based Surcharges and Occupancy Surcharges?

Occupancy Based Surcharges are rules that apply fees based on the number of occupants (adults and/or children) in reservations, and they can be found in Pricing Rules. If you charge for additional people, your park will have at least 1 of these rules set up.

Occupancy Surcharges, found under Rate Groups within your rules setup, can you provide a little more customization to how, when, and what you charge for additional people by overriding the existing Occupancy Based Surcharge Pricing Rule.

Once a Occupancy Surcharge is defined, it must be assigned to an Occupancy Based Surcharge to then be active.

Q: How do Occupancy Surcharges work with Date Groups?

Date Groups define specific sets of dates such as Seasonality, Holidays, Events, or more depending on your unique needs. Once created and to be implemented, Date Groups must be assigned to other rules to help define the parameters of that rule by using the set of dates the Date Group defined.

As part of Occupancy Surcharge setup, you will assign Date Groups to define when the additional people fees should be overridden.

Q: Can you provide some examples of how to use Rate Groups Occupancy Surcharges?

Here are a few examples:

  1. Increase additional people fees during peak summer, but only June 15 - July 30. My existing Date Group defines Peak Summer as May 31 - August 30.
  2. Override regular additional people charges during the off-season only for weekdays as part of a promotion, while keeping weekend fees unchanged. Apply this only to RV sites.
  3. There is a local music event coming to town. I want to charge a premium for guests staying on Thursday, Friday, and Saturday nights in my cabins during the event with no people included in the rate.
All of these can be achieved by using Rate Groups Occupancy Surcharges to be applied to Occupancy Based Surcharges to meet your strategy.