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      Hubspot Integration: Setup Guide

      Empower your campground's marketing with Campspot and HubSpot—seamlessly integrating reservation data for targeted, impactful marketing campaigns and comprehensive customer relationship management.

      Summary:

      Campspot's HubSpot integration automates data sync, enabling campground owners to seamlessly incorporate reservation details into their CRM and marketing campaigns. Eliminate manual importing and harness HubSpot's powerful CRM and marketing automation capabilities.

      Hubspot Logo

      Uses:

      • Reach customers and drive sales
      • Connect with and support customers
      • Convert leads into contacts
      • Manage and embed designs in email campaigns

      What is HubSpot?

      HubSpot, a leading CRM platform, offers comprehensive tools to manage and nurture your customer relationships. From marketing automation and email campaigns to sales tracking and customer service, HubSpot provides an all-in-one solution for growing your business. Its robust capabilities include detailed analytics, segmentation, and integration with numerous apps, making it a powerful ally in your customer engagement strategy.

      Why Integrate HubSpot with Campspot?

      Through seamless integration, Campspot and HubSpot sync automatically, making customer contact info and reservation data readily available. This eliminates the need for manual importing, allowing you to create and manage customer segments with ease. Leverage HubSpot’s powerful CRM tools to engage campers, track interactions, and boost your business growth.

      Explore the Possibilities!

      Visit HubSpot’s website to discover how HubSpot can transform your campground marketing and customer relationship management. Elevate your strategies and engage campers with the ultimate CRM powerhouse.

      Integration Instructions:

      Step 1: Create an account with Hubspot

      To get started with this integration, ensure you have a HubSpot account. If you don't have one yet, you can create it by visiting HubSpot's website.

      Click here to explore the various pricing options available. Work with a HubSpot sales representative to identify the best option for your needs.

      💡 Key Integration Differences

      • Free Trial: This version of HubSpot supports up to 10 custom fields, which the Campspot integration uses entirely. It includes syncing basic customer information and 10 custom Campspot fields that provide essential marketing context.
      • Enterprise: The full-featured, paid version of HubSpot allows up to 1,000 custom fields, of which the Campspot integration utilizes 52. This includes data on past and future reservations, as well as additional customer demographics for more advanced marketing capabilities.

      Step 2: Complete this Campspot form

      After confirming you have a Hubspot account, Campspot is here to help you successfully set up your integration. To learn more about this integration and the steps required to get started complete this form.

      Please note: This form serves as a contract addendum detailing the stipulations of the integration including monthly pricing details. The sign up form must be completed by management or owners of your campground.  

      After receiving the sign up form the Campspot team will activate the integration and you will be able to see the new Hubspot functionality in the admin site. This integration should be activated within a week of submitting the sign up form in most cases.

      Step 3: Verify User Permission in your Campspot Admin Site

      Before initiating the integration setup, ensure the user(s) completing setup in Campspot has the necessary permissions to view and edit integrations. Follow these steps in Campspot:

      1. Navigate to User Management.
      2. Click on Roles in the top right corner.
      3. Find and click on the User Role assigned to the User requiring access to Integrations.
      4. Click on Customize permissions under Campground Setup.
      5. Verify the View and Edit Integrations permission is checked.
      6. Click Save Changes if changes were made.

      Step 4: Set Up the Integration in Hubspot

      Step 5: Set Up the Integration in your Admin Site

      Follow the steps below to adjust the necessary settings in your Admin Site: 

      1. Using the primary navigation, navigate to Campground Setup
      2. Click on Integrations
      3. Find the Hubspot integration

      4. Click the green Connect button.

      5. Sign in to your Hubspot account or select your Hubspot account, if already signed in.Connect to Account
      6. Select Connect app to approve the connection between Campspot and your Hubspot account.

      Approve Connection

      Step 6: Verify the integration

      After completing the previous step, you will see the status of the integration change to Connected.

      Data will sync between Campspot and Hubspot the following day and should be completed by 10am EST.

      Please note: If you do not see the Integration page in Campground Setup and you have already completed all of the previous set up steps, please contact us at support@campspot.com. 

      Most Commonly Asked FAQ:

      Q: Are there any costs to use this integration?

      Campspot fees:

      Campspot charges a $10 per month per park fee to access select integrations. If you are already taking advantage of another integration for your park, there will be no added setup costs.

      Hubspot fees:

      Any fees associated with the cost of Hubspot are based on your account type.
      • The integration supports both the free trial and paid Hubspot accounts.
        • Free Trial Hubspot accounts: This version of HubSpot supports up to 10 custom fields, which the Campspot integration uses entirely. It includes syncing basic customer information and 10 custom Campspot fields that provide essential marketing context.
        • Paid Hubspot accounts: The full-featured, paid version of HubSpot allows up to 1,000 custom fields, of which the Campspot integration utilizes 52. This includes data on past and future reservations, as well as additional customer demographics for more advanced marketing capabilities.

      Click here to explore the various pricing options available. Work with a HubSpot sales representative to identify the best option for your needs.

      Q: How often is my information from Campspot synched in Hubspot?

      New contacts and reservations and updates to existing contacts and reservations are synced daily.

      Q: What customer and reservation information is sent to Hubspot?

      • Guest Demographics: Email address, phone number, first name, last name, address, city, state, post code, country
      • Reservation Demographics: Number of children, number of pets, lifetime revenue, lifetime reservations, lifetime stay nights, whether the customer is blocked, rv type from latest booked reservation, rv length from latest booked reservation, rv slideout from latest booked reservation
      • Next Reservation Data: arrival date, departure date, campsite type, campsite category, booked date, promo code, is the site locked, group name, average daily rate, total revenue, daily rate name, discount code, reservation source, request origin, reservation reason, reservation status, reservation note, add-on type name, add-on revenue
      • Last Reservation Data: arrival date, departure date, campsite type, campsite category, booked date, promo code, is the site locked, group name, average daily rate, total revenue, daily rate name, discount code, reservation source, request origin, reservation reason, reservation status, reservation note, add-on type name, add-on revenue
      • Next Canceled Reservation Data: arrival date, departure date, canceled date, booked date, reservation source, campsite type, reservation reason.

      Q: I have questions about my Hubspot account; who can help answer these?

      Details about Hubspot support are available at https://help.hubspot.com/.

      Q: What all does Hubspot empower me to do?

       HubSpot empowers you to achieve several key business objectives:

      • Tap Into the Power of Repeat Business: HubSpot's CRM capabilities enable you to communicate directly with past guests, helping you rekindle memories and drive repeat business.

      • Enhance Guest Communications: With HubSpot, you can consolidate guest details, booking information, and communication history, ensuring effortless access and management. This eliminates the hassle of scattered information and streamlines your guest interactions.

      • Target the Right Guests: HubSpot allows you to create targeted email lists based on various guest details and past stay information. You can send personalized messages that truly resonate with your audience, improving engagement and conversion rates.

      • Modernize Your Marketing: Leverage the powerful guest insights from Campspot alongside HubSpot’s extensive CRM capabilities to implement cutting-edge marketing practices. Reach today’s tech-savvy campers with engaging digital strategies that keep your brand at the forefront.

      Q: Can I send mass emails directly from Campspot now?

      No, mass emails cannot be sent from within Campspot. This integration transfers your customers' information to Hubspot and you can use that information to send emails from there.