How To Create and Remove An Admin Hold

Learn the steps to creating or removing Admin Holds as well as review Admin Hold History.

Creating an Admin Hold 

1. Navigate to the Reservation Grid 

Click the New Admin Hold button at the top right. 

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2. Enter the dates in the date picker and select the site on the grid

Enter the date range that you'd like to block off on the grid with your Admin Hold and then click the magnifying glass to search. Click the site or sites on the grid that you'd like to put on hold. 

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3. Complete checkout steps  

Click the cart icon at the top right and then click Continue on the pop-up. Give the Admin Hold a name and record any notes for the hold. (7)

Removing an Admin Hold 

1. Select the Admin Hold from the Reservation Grid or Reservation List 

Click on the Admin Hold that you'd like remove.

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2a. Remove select sites from a multisite Admin Hold

To remove select sites from a multisite reservation and keep others, click the checkbox next to the site you want to remove and then click the Cancel button above. 

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2b. Delete an Admin Hold completely  

To remove an Admin Hold completely from the grid, click the Delete button at the top right. A box will pop-up where you will confirm you want to Delete the entire Admin Hold. 

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Admin Hold History

To view Admin Hold History, click on the Admin Hold from the Reservation Grid or List. On The Admin Hold Page, scroll to the bottom to see Admin Hold History. History will show when the admin hold was created, for which sites, at what time and by who. History will also show those same details for individual sites that were removed from multi-site Admin Holds. 

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