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Learn how to Campspot automatically Optimizes your Grid.
Tired of spending time playing Tetris with your Reservation Grid? Wish you had more time to move reservations to fill in gaps or free up space for multi-night bookings? Campspot does the work for you with Grid Optimization!
On a per-site basis the average campground using Grid Optimization earns $80 annually per site from optimization. For example, a park with 200 sites could expect to earn $80 * 200 = $16,000 annually from this feature.
Q: How does Grid Optimization work?
Grid Optimization moves reservations to new sites on your grid when the system finds a way to make less gaps. The optimization of your grid increases revenue potential.
Q: Are all reservations optimized all the time?
Campspot will only optimize sites up to 72 hours (3 days) of a reservation check in date.
Q: When does the system start optimizing?
If you or your guest are making a New Reservation, Campspot will "visually" move sites to show an opening that would fit the reservation. This optimization is completed when the site is added to the cart, if it is not added to the cart, nothing will have changed in the Grid. So optimization starts during the reservation process to fill gaps and continues until 3 days prior to arrival.
Q: What does Grid Optimization consider when moving my reservations around?
Site Type
Reservations will only be moved to other sites within the same Site Type.
RV or Site Length
RV Length or Site Length - optimization will not move a reservation from a site that has a shorter site length or shorter maximum RV length than the original site.
Grid optimization does not take the RV profile on the reservation into account , but it would not move a reservation to a site it couldn't fit on.
Example: If the reservation is on a site that is 50 feet, it may be moved to a site that is 55 feet, but not one that is 45 feet.
Site Amenities
Optimization takes into consideration the amenities that are listed for a specific site.
Example: If a reservation is on a site that has a fire pit, it would only continue to move the reservations to other sites with fire pits.
RV Slideouts
Optimization will not move a reservation from a site that allows slide outs to a site that does not, regardless of RV profile.
Q: How do I know if a Reservation has been optimized?
A reservation that has been optimized will record this action in the Reservation History section of the Reservation Summary. This action will always be listed as being done by System. The image below shows an example of this.
Q: I am ready to increase my revenue. How do I setup Grid Optimization?
Grid Optimization is automatically active in your system.
All Site Types and Add-on Types will be automatically set up to be optimized.
Q: What if I do not want to Optimize all of my sites? Can I select specific sites?
Optimization will automatically be working behind the scene to move sites in your Grid. If you would like to select sites not to optimize, there is a setting you can use in Campspot to create a rule to do this.
This rule can also be used to turn it off for the entire campground as well. This article will walk you through that process.