General Setup
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      Campspot Fundamentals: Site Management

      Learn how to set up and manage your site inventory.

      Summary:

      In this article, you will learn how to prepare for site changes by reviewing amenities and taxes, how to add or modify sites, and how to adjust your pricing and rules accordingly. There is a lot to know about managing your site inventory, and we want to make it an easy step by step process for you.

      How does Campspot classify sites?

      Site, Site Type, and Site Category

      What is the difference between a Site Type and Site Category?

      A group of sites is defined by a single Site Type. A Site Type defines what makes the group of sites alike based on amenities, location, pricing, etc. Site Types are very customizable.

      Site Category classifies the Site Type as an RV, Lodging, Tent, or Other site. These Site Categories are set for you in Campspot and are not customizable.

      Managing Sites in Campspot

      There are so many things to consider when planning your sites. From amenities to taxes, pricing to reservation restrictions, and booking policies to optimizing bookings, Campspot has functionality to set you up for success.

      Checklist

      To help keep you organized, use this checklist. You can use this checklist in the future as you update or create new Sites and Site Types.

       

      The topics discussed in this article are (click on any of the topics below to skip ahead):

      Prep work

      Before adding or updating Sites or Site Types, start by verifying the list of existing amenities and audit taxes.

      Amenities

      Amenities are attributes that define the unique qualities of one site or group of sites compared to another. This can be electrical amperage, utility availability, site features, appliances, and even location. Amenities will be assigned to a Site and/or Site Type in later steps, so it is important to update this list first to save yourself time.

      Learn more about and how to setup Amenities,

      Taxes

      When you first joined Campspot, your taxes were set up based on information provided at the time. Verify your taxes setup as you add new Sites or Site Types to ensure accuracy.

      Learn more about Taxes.

      Adding or Updating Sites & Site Types

      With the prep work complete, learn more about how to set up or add Sites / Site Types.

      Sites

      Adding or Updating Sites

      Change a Site to another Site Type

      Site Types

      Adding or Updating Site Types

      Adding and Updating Site Type Photos

      Setting Rates for Site Types

      There are 2 different ways of pricing your Sites in Campspot: Daily (or transient) and Extended Stay (or long-term). 

      Daily Rates / Base Pricing

      Your Base Pricing setup is how you quantify the value of each night staying at your park at a Site Type level. A Base Price is required for active site types.

      Managing Revenue

      Update Base Pricing for Existing Site Types

      Adding a NEW Site Type to existing Base Pricing

      Extended Stay Rates

      You can build extended stay or long-term rates by setting up a length of stay based package / promo pricing rule.

      Length of Stay Based Rates

      Utility Meter Reading

      Additional Site Fees & Charges

      Campspot enables you to define pricing further by assigning and pricing occupancy limits and adding additional automated charges.

      Reservation Surcharges

      A reservation surcharge rule can include a percentage-based or flat rate service charge to cover things like reservation processing. This rule will be automatically applied to all reservations meeting the parameters of the rule.

      Learn more about Reservation Surcharges.

      Reservation Surcharges are automated. To create a manual charge, consider a miscellaneous charge, refer to this article.

      Occupancy Surcharges & Setup

      Define occupancy levels and pricing for additional people and pets.

      Set occupancy for people

      Charge additional people fees

      Set occupancy for pets

      Charge pet fees

      Set up Reservation Rules

      Set up additional parameters required of your reservation process by creating or updating policies and restrictions.

      Reservation Policies

      Define the policies ensuring reservation integrity with deposits and cancellations.

      Deposit Policy

      Cancellation Policy

      Reservation Restrictions

      Use restrictions to quantify your reservations and sites.

      Minimum Length of Stay

      Maximum Length of Stay

      Define Park Seasonality by using Resort Closed

      Cannot be reserved online

      Booking in Advanced Limits

      Optimize Reservations

      Leverage functionality to maximize your grid automatically.

      Best & Preferred Site Functions

      Automated Grid Optimization

      Lock Site Function

      Site Management Troubleshooting

      Q: When creating or editing a reservation, I see a "No Sites Available." What does this mean? I know I have sites available.

      Click here to learn more about this system message: New Reservation "No Sites Available" Message