Learn how to setup different Deposit rules to support your Park's Deposit Policy(s).
Summary:
Learn about the different deposit methods in Campspot and how they can be utilized based on your park's policies.
Deposits: What are they?
A deposit can be used in a few different ways depending on your Park's policies. Consider the following scenarios:
- Payment Policy: My guests have to pay a deposit of the value of one night to confirm their reservation. I want this charge to be automated and refundable if the guest meets my cancellation requirements.
- Payment Policy and Reservation Fees: My long-term reservations are required to make a deposit of $500 to confirm their reservation (Payment Policy) along with a $200 refundable electric deposit (Reservation Fees). I want both of these to be automated.
Learn more about setting up a Payment Policy here and a Reservation Surcharge here. - Miscellaneous Charge: I offer a rental for fire rings and cable boxes. I want to ensure the guests bring these back, or they will lose a $100 deposit for these rentals. This charge should be manual and refundable upon return.
Learn more about each deposit method below.
Payment Policy
Overview:
Payment Policy rules calculate the minimum amount due at the time of booking to confirm a reservation.
Key Points:
- Automatically applied to reservations.
- Can be used for future reservations or paid towards the balance if the reservation is canceled.
- Used as payment for the invoice upon check-in.
- Refunded based on the Cancellation Policy in place.
Setup Guide:
Learn more about setting up a Payment Policy.
Reservation Fees
Overview:
Reservation Fees are used to set up additional deposits, defining various requirements automatically applied to a booking.
Key Points:
- Automatically applied to reservations.
- Can be used for future reservations or paid towards the balance.
- No alert/reminder to remove from the invoice before check-out.
- Removed from the reservation upon cancellation.
Setup Guide:
Learn more about setting up a Reservation Fee for deposits.
Miscellaneous Charges
Overview:
Miscellaneous Charges are used for manually applied deposits, typically refundable and manually added to a reservation invoice.
Key Points:
- Manually added to confirmed reservations
- Can be used for future reservations or paid towards balance
- Must be voided from invoice before check-out - alert/reminder provided at check-out
- Remains on reservation upon cancellation and must be removed separately
Setup Guide:
Learn more about setting up a Miscellaneous Charge for deposits.