Campspot Reservation Deposits: Information Guide

Summary:

Learn about the different deposit methods in Campspot and how they can be utilized based on your park's policies.

Deposits: What are they?

A deposit can be used in a few different ways depending on your Park's policies. Consider the following scenarios:

1. Payment Policy: My guests have to pay a deposit of the value of one night to confirm their reservation. I want this charge to be automated and refundable if the guest meets my cancellation requirements.
2. Payment Policy and Reservation Fees: My long-term reservations are required to make a deposit of $500 to confirm their reservation (Payment Policy) along with a $200 refundable electric deposit (Reservation Fees). I want both of these to be automated.
   Learn more about setting up a Payment Policy here and a Reservation Surcharge here.
3. Miscellaneous Charge: I offer a rental for fire rings and cable boxes. I want to ensure the guests bring these back, or they will lose a $100 deposit for these rentals. This charge should be manual and refundable upon return.

Learn more about each deposit method below.

Payment Policy

Overview:

Payment Policy rules calculate the minimum amount due at the time of booking to confirm a reservation.

Key Points:

• Automatically applied to reservations.
• Can be used for future reservations or paid towards the balance if the reservation is canceled.
• Used as payment for the invoice upon check-in.
• Refunded based on the Cancellation Policy in place.

Reservation Fees

Overview:

Reservation Fees are used to set up additional deposits, defining various requirements automatically applied to a booking.

Key Points:

• Automatically applied to reservations.
• Can be used for future reservations or paid towards the balance.
• No alert/reminder to remove from the invoice before check-out.
• Removed from the reservation upon cancellation.

Miscellaneous Charges

Overview:

Miscellaneous Charges are used for manually applied deposits, typically refundable and manually added to a reservation invoice.

Key Points:

• Manually added to confirmed reservations
• Can be used for future reservations or paid towards balance
• Must be voided from invoice before check-out - alert/reminder provided at check-out
• Remains on reservation upon cancellation and must be removed separately