Factor4 Custom Gift Card Integration: Guide and FAQ

Campspot's Custom Gift Card Integration, powered by our partnership with Factor4, revolutionizes your campground experience, enabling effortless sales and enhanced checkout processes across Point of Sale, Admin/CSR, and Consumer platforms.

Summary:

Campgrounds can seamlessly sell customized gift cards through the Factor4 integration. This comprehensive guide provides detailed insights into the integration process, covering key aspects such as getting started, Point of Sale checkout, Admin/CSR checkout, Consumer checkout, frequently asked questions, and Factor4 pricing and card options.

Uses:

1. Seamless Gift Card Sales: Effortlessly sell customized gift cards through Campspot for a streamlined guest experience.
2. Consumer-Friendly Checkout Process: Enable guests to use gift cards during consumer checkout, offering split payments and easy balance checks.
3. Smooth Integration Across Payment Methods: Allow users to make multiple payments across methods without returning to the reservation.
4. Flexible Migration of Existing Programs: Factor4 can migrate existing gift card balances and numbers.
5. Digital Gift Card Support: Explore digital gift card options for enhanced convenience, including a white-labeled website for purchases.

Integration Features:

Point of Sale Checkout:

• Sell Gift Cards
• Use Gift Cards for a purchase
• Split payments between multiple Gift Cards
• Check Gift Card balances

Admin/CSR Checkout:

• Use gift cards for a purchase
• Split payments between multiple payment methods
• Check gift card balances

Consumer Checkout:

• Use Gift Cards for a purchase
• Split payments between multiple payment methods
• Check gift card balances

Additional Features:

Multiple payments across different methods without returning to the reservation.
Detailed navy bar displays paid amount and remaining balance for consecutive payments.

Commonly Asked FAQ:

Q: How does a park proceed with onboarding onto our gift card program?

Connect with Factor4 through sales@factor4gift.com or (484)471-3963. They will guide you through the onboarding process, including merchant agreements and pricing. For immediate setup, fill out the Factor4 merchant setup form and include your Market Manager on the email.

Q: Can existing programs be migrated to Campspot's program?

Yes, Factor4 can migrate existing balances and numbers via a CSV file.

Q: What is the pricing?

Pricing varies based on setup requirements. Each location incurs a minimum charge of $15.00 per month (no transaction fees) or $19.00 per month if pooling is required. Detailed pricing is available in the PDF found here.

Q: What reporting and visibility does the program offer?

Factor4 provides a free login portal and mobile application for both Franchisors and Franchisees.

Q: Does Factor4 support digital gift cards?

Yes, for an additional fee, Factor4 sets up a white-labeled website for users to purchase electronically delivered or physically mailed gift cards. The initial setup fee is $1,000, plus website hosting and transaction fees.

For a more in-depth understanding, refer to the Integration Guide PDF.