Credit Card Processing

CardConnect: CardPointe Support

Find contact information for CardConnect's CardPointe.

Contact Support

Card Connect's Contact Support page has the most up-to-date contact information for addressing merchant account issues.

Merchant Support

Use this number to make changes to your existing merchant account.

  • Change bank account information
  • Account status updates


Business Hours: 24/7

Card Pointe Support

For assistance in the CardPointe suite use the contact information below.

  • Getting access to Card Pointe
  • Transaction and batch reports
  • Adjusting batch time
  • Ordering terminals
  • Statement inquiries