Credit Card Processing
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      CardConnect: CardPointe Support

      Find contact information for CardConnect's CardPointe.

      Contact Support

      Card Connect's Contact Support page has the most up-to-date contact information for addressing merchant account issues.

      Merchant Support

      Use this number to make changes to your existing merchant account.

      • Change bank account information
      • Account status updates

      877.828.0720

      Business Hours: 24/7

      Card Pointe Support

      For assistance in the CardPointe suite use the contact information below.

      • Getting access to Card Pointe
      • Transaction and batch reports
      • Adjusting batch time
      • Ordering terminals
      • Statement inquiries