Cannot Be Reserved Online: Setup

Learn how to prevent sites from being booked online.

Need to quickly close out your Consumer Site so no new bookings can be made? Do you want to prevent online bookings for a specific site type? Do you want to manage your bookings for next year to prevent online reservations because you want guests to call in?

The Cannot Be Reserved Online rule can prevent selected site types from being bookable online for specific stay dates.

Want to learn more about managing when you will accept new reservations? Check out the following article as well:

Use the Resort Closed rule to close your calendar in the Off Season

Navigate to Rules

Using the primary navigation button, click on Rules

On the Rules page, click on the Functions tab

Click on Cannot be reserved online

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Adding a New Variation

A variation is a rule. Click the New Variation button to open a blank cancellation rule form.

New Variation

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Cannot be reserved online rule form

Variation Name

The variation name is used to identify the rule in the rules list after saving. This field is not customer facing.

Active Dates

The activate dates represent the stay dates to which the rule applies. At least one date group is required. Click in the active dates field and choose an active date group from the list to add a date group.

Site Types/ Add-on Types

A site type or an add-on type must be selected but cannot include both within the same rule. Click in the site type or add-on type field and select an active type from the list to add to the rule.

Expiration Date

Reservations must be created by the end of the day indicated by the expiration date for the rule to apply.

Rule Violation Message

This field produces a custom message when this rule is violated that is only visible to admin users.