Best and preferred site function: FAQ & Setup

Learn how maximize your Booking Grid as reservations stream in.

Campspot offers Grid Optimization functionality to move reservations after they are made to fill gaps and automating the game of Tetris to optimize your grid, so how does this feature differ?

Q: How can I optimize bookings during the reservation process?

Campspot's Best and preferred site function will minimize the likelihood that new reservations booked by guests online, or staff at the front desk, create awkward gaps on your reservation grid. 

So Campspot can prioritize results of your reservation searches by showing Site Types that have Sites that have a fit for that reservation.

Q: What if there are no sites that meet the requirements?

If the reservation search does not have any best or preferred fits, the search results will include all sites.

System admin users can also view all search results by doing a rules override.

Q: If I am using this, do I need to use the Grid Optimization feature as well?

Both features will provide your Booking Grid with a total optimization strategy where the system proactively fits bookings into gaps and then reactively moves reservations to fill additional gaps for existing reservations.

Q: What is the difference between a Best and Preferred Fit?

When making a booking in your Admin Site, Campspot will add an Icon for the sites that have a Best, Preferred, or Standard Fit. This will encourage your reservationists to select the Best Fit first to optimize your Booking Grid during the booking process.

Best Fit

Defined as a reservation that fills a gap completely and is indicated on the grid by the green BEST icon when making a booking in your Admin Site. 

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Preferred Fit
A preferred fit is defined as reservation that creates a same day turn on either the arrival or departure of the reservation and is indicated on the grid by the orange/yellow PREF icon. 

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Neither / Fair / Standard

A reservation that is neither a best or preferred fit is indicated on the grid by the red caution icon.

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How to Setup this function?

This function is a toggle on or off function requiring no additional setup.

1. Navigate to Functions Page

Using the primary navigation, click on the Rules button

Click on Functions

Navigate to Functions Page

2. Toggle the Best and preferred site function on or off

Best & Preferred Toggle