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Campspot Certification: Accessing Demo

Unlocking Practical Learning: Accessing Campspot's Demo Environment for Hands-On Training.

 

📣 Campspot Certification Is Getting an Upgrade in December 📣

All courses in the Campspot Certification Program will be temporarily unavailable starting December 1, 2025 while we refresh the content and roll out an updated look and feel.

We’ve had several exciting product updates recently, and we’re taking the month of December to make sure the Certification Program reflects all the newest features. We’re also working hard to create a more interactive, user-friendly learning experience. We can’t wait to bring you a polished and refreshed certification in early January!

📌 Important note: If you are currently in progress on a course, your progress will not carry over to the updated courses in January. You may still finish the existing versions of the courses, but we recommend completing any in-progress courses before December 1, or waiting for the new versions in January, which will include all the updated content.

If you have any questions, please reach out to us at software-certification@campspot.com.

Summary

As a Campspot Certification: Front Desk Fundamentals learner, you gain exclusive access to Campspot's Demo—a practical sandbox environment designed for hands-on learning.

Using the Demo environment is not required to complete the program but is a valuable way to practice what you've learned.

How to Access Demo

After completing your Certification registration, you become eligible for access to the Demo site. However, access is not immediate and may take up to 72 hours to be granted.

Once access is available, follow the instructions below to log in.

Step 1: Navigate to Demo

💡 Important: The Demo site looks similar to your park's Admin Site. Always double-check which site you’re logging into before practicing.

Demo

Step 2: Reset Your Password (Required for First-Time Login)

If this is your first time logging into Demo, you must reset your password before gaining access.

  1. Click Forgot your password?
  2. Input the email address you registered during the Certification's registration
  3. Click Send Password Reset

Step 3: Check Your Email

A system-generated email will be sent from "do-not-reply@campspot.com" to the address you provided.

📌 You have 15 minutes to use the password reset link before it expires. If the link no longer works, repeat Steps 1 & 2.

Screenshot 2023-11-30 at 3.05.10 PM

Tip: If you don’t see the email in your inbox, check your Spam or Junk folder and ensure Campspot emails are allowed in your email settings.

Important Information

  • 🕒 Demo Access Time: Up to 72 hours post-registration.
  • 🛠 Demo Purpose: Practice techniques and reinforce learning from your training modules.
  • 🏕 Other Certifications: Currently, Demo access is exclusive to the Front Desk Fundamentals Certification.

Most Common FAQ

Q: Is there a Demo access for the other Certifications?

At this time, Demo is only available for the Front Desk Fundamentals Certification.

Q: What customer information should be used in the demo site? 

When using the demo training environment, users should never enter any personal or protected information into the system for test reservations. This includes:

  • Personally identifiable
  • Protected information
  • Sensitive information

(e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership)


Suitable replacement data for customer/guest information may include generic names like John or Jane Doe, addresses like 100 First Street, Zip Code 12345, Phone Number 555-555-5555, email address nobody@example.com.