Skip to content
English
Submit Support Request Sign in
Contact us
  • There are no suggestions because the search field is empty.

How-to access the Campspot Knowledge Base

Our Knowledge Base is now private to provide a more secure and personalized support experience. Users will now be redirected and automatically authenticated through Campspot Admin using their associated credentials.

How to Access the Knowledge Base

You can access the Knowledge Base in either of the following ways:

  • Click “Sign In” in the top-right corner of support.campspot.com
    • Sign in using your Campspot Admin credentials. 
  • While logged into Admin:
    • New Version Experience: Click your initials in the bottom-left corner, then select Knowledge Base

      Icon Export (8) copy
    • Classic Version Experience: Click your initials in the top-right corner, then select Knowledge Base

      Old Version KB Nav


Troubleshooting

Ensure site settings permissions allow data collection. In Google Chrome:

  1. Open Chrome and click the three dots (top right), then Settings.
  2. Click Privacy and security in the left menu.
  3. Select Site settings.
  4. To change specific data-saving behaviors, expand Additional content settings, click On-device site data. Choose to Allow sites to save data on your device.
  5. Quit Chrome, relaunch, and follow the How to Access the Knowledge Base steps above. 

If you are still having trouble accessing the Knowledge Base, please contact support.