How can we help?

      Getting Started

      Start here to learn about the basics of setting up your park, general how to, and more.

      Troubleshooting

      Tips for troubleshooting common roadblocks experienced in workflows and set up processes

      Request Forms

      Find request forms here.

      Booking / Front Desk

      Find resources about navigating Campspot, Front Desk "How To", Groups & Multi-Site Reservations, Using Camp or User Credit.

      Point of Sale / Storefront

      Find resources on how to use, setup, and troubleshoot Campspot's POS. Also find information on POS hardware.

      Campspot Analytics

      Learn more about Campspot's powerful Business Intelligence tool: Campspot Analytics

      Reporting

      Find out how to use Campspot Analytics to enhance your park's data. Also, learn more about reports available in your parks' Admin Site.

      Housekeeping

      Find resources on using Campspot's Housekeeping feature to better manage housekeeping and maintenance in your facilities, lodging, and more.

      Consumer Site Admin

      Find resources on managing your Consumer Site from branding, analytics, and more.

      Rules

      Find resources to better utilize system rules like cancellation policy rules, reservation rules, pricing rules, and more.

      Campground Setup Page

      Understand more about your parks' setup with resources on Accounting, Site Setup, Base Pricing, and more.

      Utility Metering

      Find out more about using utility metering in Campspot.

      User Management

      Find resources to support the management of the Users and User Roles in your Admin Site.

      Extended Stay / Long-term Management

      Find resources to empower you to understand and manage functionality related to extended stay bookings.

      Videos & Webinars

      Definitions and descriptions of the features and terms within our platform

      Integrations

      Learn about integrations available to enhance your business strategy with two-way texting, 3rd party booking services, and much more.

      Release Notes & Marketing Communications

      Review the most recent release notes for Campspot's newest or enhanced features as well as the most recent Campspot Marketing communications.

      Contact Us

      Ensure your request is routed to the right place.