How To: Point of Sale Charge to Site

Learn how to charge a POS transaction to a site or reservation.

Charge a POS Receipt To Site

Point of sales charges can be added to a current guest’s invoice and paid for later with a credit card on file. This requires a customer added to the sale and choosing the charge to site payment method.

To add a Customer to a Sale

Enter a customer name or site number in the Add Customer to Sale: field. Click on a customer from the drop down list.

To Pay with Charge to Site

Click the Payment Type: Other button.
Select Charge to Site from the Other Payment Types drop down menu.
Click the green Submit Payment button.

Charge to Site is Not an Option

The charge to site payment type works for checked-in reservations only. A checked-in customer’s site number will display next to their name when adding to a sale. A customer can be checked in from the reservation tab of the Reservation Summary or from the Front Desk.

Charge to Guest using card on file

Before clicking Checkout, assign a guest to the sale by searching the Add Customer to Sale search bar. Once assigned, and transaction ready to be completed, select Checkout. In the Payment screen, select Payment Type: Other. From the dropdown, select Charge to Guest. Users now have an additional option to select a Credit Card on file. Before completing the transaction, verify the Guest Details to ensure the correct guest has been selected.

No Card on File for Guest

The Require payment method on file for Charge to Site configuration prevents charging to site when there is no credit card on file. This configuration can be turned off in the Payment Method section of Campground Setup.